Constant system changes and new modules present your employees with new challenges.
When new applications are implemented or release changes are made, old routines are disrupted. Often, large parts of the workforce have to completely reorient themselves when a system changeover takes place. Provide your employees with targeted support in the form of online training, documentation, practice and test scenarios, and in-app guidance in the live systems.
Our user adoption platform is versatile and can be used in various areas:
- Software Rollout
- Change Management Projects
- Development of documentation or general training materials
- Improving User Performance
Due to its enormous versatility, the datango solution can hardly be forced into common market categories.
A narrow definition would give the false impression that datango is limited to certain functions. In fact, the datango Performance Suite offers a range of features that goes far beyond the standard capabilities of conventional tools.
So think of datango as a team of specialists who step in exactly where their individual expertise is needed. Our platform brings together all the key disciplines required for this:
- Content & Collaboration: Authoring tools, author collaboration, and author coordination.
- Knowledge & Learning: Learning Management System with reporting tool, knowledge base, and MediaCenter.
- Support & Efficiency: Live assistance, in-app guidance, process automation, and process testing.
No matter how diverse our customers’ needs may be, one thing always remains the same: without user acceptance, there can be no success. That is why datango is, at its core, a user adoption platform—designed to seamlessly connect people and software.
The datango Collaborator: The foundation of our solution.
datango Creator and datango Collaborator are the central engines of the datango Performance Suite. While Creator brings knowledge to life, Collaborator serves as the central hub and server instance. It forms the strategic backbone of the system: it combines access management, seamless version control, and the central entry point for learners into a single solution. In doing so, it creates the solid foundation upon which all other datango functions are built—and is the necessary prerequisite for the operation of the entire suite.
Your processes. Our solution. A smooth transition.
Technology is only as valuable as the process it enables. While conventional solutions often just list features, we have consistently developed our user adoption platform around your core processes. We bridge the gap between complex software and your daily workflows.
Our platform targets the key areas to streamline your processes, minimize errors, and provide your employees with precisely the support they need. See for yourself how we turn software features into real value for your business.
The datango Performance Suite transforms knowledge into measurable results. The process begins with efficient content creation, where tools such as the Creator or Easy-Recorder lay the foundation for high-quality expertise. This content flows directly into structured e-learning, which ensures a solid transfer of knowledge via the Academy or the Media Center. Thanks to the Analyzer, this learning progress becomes fully measurable at this stage, allowing knowledge gaps to be precisely identified and content to be specifically optimized. To ensure that knowledge remains immediately accessible in everyday work, the In-App Guidance with the Live! module builds the crucial bridge to practical application.
This direct support fosters long-term user adoption: knowledge already acquired is reinforced during the process, while at the same time the barrier to intuitively mastering new features is lowered. This comprehensive enablement ensures that employees become proficient in using the systems and continuously expand their skills. The result is significantly higher individual performance, which boosts the company’s success in the long term.
AI@datango:
The New Reality of Enterprise Learning: From Traditional Training to Real-Time Performance.:
AI is no longer just a tool—it is the catalyst for a new era of enterprise learning.
Whereas training and user adoption used to be laboriously separated, datango now creates a seamless, intelligent ecosystem.
We generate insights directly from the heart of real-world processes and deliver them exactly when they’re needed. This isn’t just optimization; it’s the next level of digital transformation: faster, more relevant, and measurably more successful.
Our AI integration adheres to the highest standards of information security and data protection. The solutions are designed to be fully KRITIS-compliant, ensuring that you retain control over your data at all times—for secure performance optimization that seamlessly combines innovation with regulatory requirements.
An overview of datango's native and optional AI features:
datango supports your company and your employees in all phases of custom projects, regardless of the application: SAP, Oracle, web applications, or even in-house developments.
Our user adoption platform is versatile and can be used across all industries. Your employees receive immediate assistance tailored to their specific needs the moment they need it, regardless of the application or system involved. Enhance your employees’ skills and boost their performance in the long term.
The User Adoption Platform from datango offers you bundled in one suite:
An authoring tool for professionals, a plug-and-play content recorder for everyone, and a central content hub. While datango Creator and EasyRecorder enable content creation and process recording, Collaborator serves as the central control center for content management, governance, and delivery. It combines access control, version control, and workflow automation. In addition, the Collaborator enables seamless collaboration between authors, trainers, subject matter experts (SMEs), and reviewers through integrated workflow and task management features. Teams can assign tasks, manage reviews and approvals, track development progress, and maintain standardized publishing processes across multiple projects.
The datango Academy is a streamlined LMS that focuses on essential features. Provide users with targeted learning content, such as courses. Users can view their progress on the dashboard at any time and complete each course whenever they have time. Upon successful completion of a course, a certificate can be issued upon request as proof of completion, which users can download. The datango Analyzer provides personalized or anonymized insights into learning progress as well as potential weaknesses in your learning content and in the live system. Learners can provide feedback after completing a learning unit. Evaluate this feedback to optimize the learning units.
Our application-aware user assistance detects in real time which application is being used and automatically provides end users with relevant learning content, documentation, live help, and simulations. datango Live! is an online support software that delivers documentation, simulations, and live help directly within work processes, ensuring that the learning content you’ve created is actually used. Your end users can always play the appropriate learning sequence, allowing them to receive relevant help the moment they need it.